Secure document upload

It's easy to send us large or sensitive files. Complete the form below and attach your files - they'll be encrypted and securely delivered to us.

Please click here to view a list of useful forms.

Failed to send your application. Please check your application and try again.

Please ensure the application form is signed by both the card applicant and the account’s authorised signatory (or signatories, if more than one).

One piece of Government-issued photo ID that includes a signature (e.g. passport or driving licence) must also be uploaded for each official. *

Important Notification

From 10/07/23 this portal can’t be used to process CHAPS payments.

Instead, our Business Internet Banking (BIB) service allows you to process ‘CHAPS’ payments and ‘Faster payments’, which are both cheaper options too!

If you're not set up for ‘BIB’ or haven’t set up CHAPS payments on 'BIB’ before, you can register/update here.
(Note this may take a number of business days to set up)

Only use this portal if:

  1. You’ve got agreement from your Relationship Manager to use it; or
  2. The CHAPS facility in BIB isn’t available

** Payments submitted outside of this criteria will not be processed **

Please ensure you upload one piece of Government-issued photo ID that includes a signature (e.g. passport or driving licence) must also be uploaded for each official. *

To help us process your request more quickly and avoid delays, please complete our Business Account Closure Form before submitting your request.

Using the form helps us:

  • Process your request faster
  • Reduce follow-up questions
  • Avoid delays to your account closure

Complete the Business Account Closure Form

Please ensure your Business Account Closure Form has been signed by the account's authorised signatory (or signatories, if more than one).

One piece of government-issued photo ID containing a signature (e.g. passport or driving licence) must also be uploaded for each official. *

Would you like us to send you statements for the account you're closing?(Required)

How many statements would you like us to send you?

We can provide up to 5 years’ worth of transactions via post.(Required)

Do you require the statements in an alternative format (i.e. Braille, large print, Audio tape or Audio CD)? *

(Required)

Drop files here
or